Author Archives: Rafael M. Ehlers

About Rafael M. Ehlers

I've spent 25 years in tech across software development, technical support, and product. I led a distributed support team, handled the issues that reached the end of the escalation path, wrote documentation and code, tested fixes, and brought what customers were struggling with back into the product. Today I also build AI products and publish independent research on language agents, memory, and long-term interaction.